HCF Wellness and Preventative Care Services
My Health Guardian – helping you live a healthier life.
My Health Guardian is HCF’s unique new online health improvement program. It’s another way in which HCF members get more.
Whatever your health status, My Health Guardian can help you make the positive changes to improve your health.
Health management tools include:
- An online health assessment to help you find out how healthy you really are – you’ll receive a health score out of 100.
- Online dietary advice, exercise programs and health coaching are just some of the other helpful tools available.
It’s like having your very own health coach 24 hours a day!
Another component of My Health Guardian is designed particularly for people with chronic health conditions. It is designed to help prevent the complication of existing conditions. It is run by registered nurses and provides members with:
- Telephone support from registered nurses to support and encourage you to make behavioural and lifestyle changes important for health and wellbeing.
- A health support hot-line.
- Educational information will be posted to you to better understand and self-manage their health.
- Periodic SMS or email reminders encouraging you to obtain generally recommended follow –up care with ancillary, medical and laboratory services.
- Reminder calls prior to GP appointments
- Where appropriate, support and endorsement of any recommendation made by your primary care providers.
There’s no charge to HCF members – it’s provided as part of your health cover. Members can now benefit, even when they’re not claiming.
HCF has engaged Healthways Australia to deliver the program. Healthways is a proven provider of such services, delivering wellness and care management programs to over 50 million people worldwide.
Other wellness and preventative care services
HCF offers benefits for a range of approved health improvement programs to promote fit and healthy lifestyles. These benefits are included in our premium extras product Multicover. Services covered under this category include Weight and Stress Management, Quit Smoking, Diabetes and Asthma Education, Accident prevention and Safety (including Learn to Swim and First Aid courses).
In addition to these benefits, HCF is currently running three programs to assist members. The programs are;
1) Helping Hand Program. This telephone based program offers case management and support to members identified with a mental condition.
2) Healthy Weight for Life Type 2 Diabetes Program. A structured 18 week, 3 phase weight loss action plan, aimed at improving the short and long term management of members with medically diagnosed Type 2 Diabetics.
3) Healthy Heart Program. This is a proven program offered to HCF members with heart failure, coronary artery disease or other cardiac disease.